Contact Details
HQ, Malaysia
No. 3, 5 & 7, Jalan TSB 8,
Taman Industri Sungai Buloh,
47000 Sungai Buloh,
Selangor, Malaysia.
Call Us
Operating Hours
Monday to Friday
8.15am to 6.00pm
Singapore Branch
Success Transformer Pte. Ltd.,
Block 3, Kaki Bukit Road 1,
#03-05 Eunos Technolink,
Singapore 415935.
Tel: +65 6742 4808
Fax: +65 6742 4708
Email: enquiry.stpl@success.com.my
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Frequently Asked Questions (FAQ)
- What is the price range for your transformers products?
Prices vary based on the product’s type and specifications. Please specify the product you’re interested in and we’ll provide a detailed quote. - What are your payment methods?
We accept bank transfers and other secure online payment methods. Please contact us if you need assistance with your payment. - Is there a minimum order quantity?
Our minimum order quantities (MOQs) vary by product. For most items, we offer flexibility. Please let us know the specific products and we’ll provide guidance accordingly.
- Do you offer international shipping?
Yes, we ship internationally. Please provide your location and we’ll supply detailed shipping information and costs. - How long does delivery take?
Delivery times vary based on your location and the product. Generally, we’ll provide an estimated delivery time when you place your order. - What is the cost of shipping?
Shipping costs depend on the destination and order size. We’ll calculate and provide the exact shipping cost. - Can you ship to my location?
We offer worldwide shipping. Please provide your address and we’ll confirm our ability to deliver to your location.
- How can I install or set up your transformers?
Installation instructions are included with each product. If you require further assistance, our technical support team is available to help. Please provide the specific product name and we’ll offer detailed guidance. - Can you help with troubleshooting or repair?
Yes, we offer troubleshooting and repair services for our products. Please describe the issue you’re experiencing. Our technical support team will assist you in resolving the problem.
- Where is your office located?
We are located in Selangor, Malaysia and serve customers worldwide. Please provide your location and we’ll guide you on available delivery options. - How long have you been in business?
With over 45 years in the transformer and lighting manufacturing industry, we have a long-standing commitment to delivering high quality products and exceptional customer service. - Are you a certified manufacturer?
Yes, we are a certified manufacturer adhering to international quality standards. Our products undergo rigorous performance and production testing to ensure they meet the highest quality and safety standards. - Do you have any certifications or industry standards you follow?
We have obtained ABS, DNV, RMRS, NK, GL, Lloyds, TUV SUD & CE marking.